These Terms and Conditions govern your use of our website (www.gofetchsl.com) and mobile applications.
Effective Date: 1st May, 2026
Welcome to GoFetch Deliveries ("GoFetch", "we", "our", "us"). These Terms and Conditions govern your use of our website (www.gofetchsl.com) and mobile applications. By accessing or using our services, you agree to be legally bound by these Terms.
GoFetch was built with one mission: to make delivery simple, fast, and reliable for everyone in Sierra Leone. Whether you are a business sending goods or an individual receiving packages, GoFetch connects you with trusted courier partners through smart routing technology.
GoFetch is a technology platform that connects users with independent courier providers. We do not directly transport goods and are not a logistics carrier. All deliveries are carried out by third-party couriers operating independently.
You must be at least 18 years old to use our services. By using GoFetch, you confirm that all information you provide is accurate and complete.
You agree to:
To provide our services, we may collect and use:
This data is used strictly to improve service delivery and user experience.
You agree not to use GoFetch to send:
Users are responsible for ensuring that all items are properly packaged. GoFetch and its courier partners are not liable for damage resulting from inadequate packaging.
Delivery times are estimates only. Delays may occur due to traffic, weather, courier availability, or unforeseen events. Users must provide accurate pickup and delivery details.
Delivery fees are calculated based on distance, demand, and service type. All payments must be made through approved channels within the platform.
Orders may be cancelled before a courier is assigned. Once a courier is assigned or a delivery has started, cancellation may not be possible or may incur charges.
GoFetch is not liable for:
We reserve the right to suspend or terminate accounts that violate these Terms or misuse the platform.
All content, branding, and technology related to GoFetch remain our exclusive property.
We may update these Terms at any time. Continued use of the platform constitutes acceptance of the updated Terms.
For any questions regarding these Terms, please contact us at:
support@gofetchsl.com
Join thousands of users already enjoying fast, reliable delivery. Available on iOS and Android — free to download.